Privacy Policy

Effective Date: May 2025

This Privacy Policy outlines how Kidstack (“we”, “our”, or “us”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase through our website, in accordance with applicable Indian laws including the Information Technology Act, 2000 and its amendments.

By using our website and services, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We may collect the following types of personal and sensitive personal data:

Personal Information

  • Full name
  • Email address
  • Mobile number
  • Shipping and billing addresses
  • Payment details (processed via secure third-party gateways)
  • Order history
  • Any communication or support request made through our website or social platforms

Automatically Collected Data

  • IP address
  • Device type and browser
  • Date and time of access
  • Pages visited

Cookies and other tracking technologies (see Section 3)

2. Purpose of Collection and Use

We collect and use your data for the following purposes:

  • To process and fulfill your orders
  • To contact you regarding your purchases or account
  • To send order confirmations, updates, and relevant information
  • To improve our website functionality, customer service, and user experience
  • To comply with legal and regulatory requirements
  • For marketing and promotional communications, if opted-in

We do not use your personal information for any unlawful or unauthorized purposes.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Provide targeted promotions and content
  • Analyze traffic and usage trends

You can manage cookie preferences through your browser settings. Disabling cookies may impact your user experience.

4. Disclosure of Personal Information

We may share your data with trusted third parties in the following circumstances:

  • Payment gateways (like Razorpay, Paytm, or others) to process secure transactions
  • Shipping and logistics partners for delivering your orders
  • Technology service providers for hosting, analytics, or customer communication
  • Law enforcement agencies, if required under law or legal proceedings

All third parties are obligated to maintain confidentiality and data security in accordance with applicable Indian laws.

5. Data Security

We implement reasonable security practices and procedures, including:

  • SSL encryption on our website
  • Secure access controls and authentication
  • Regular monitoring for vulnerabilities and threats

However, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute data security.

6. Data Retention

We retain your personal information as long as it is required:

  • To provide our services
  • For internal record keeping
  • To comply with legal, regulatory, tax, or accounting requirements

Once no longer needed, your information is securely deleted or anonymized.

7. Your Rights Under Indian Law

Under Indian IT rules, you have the right to:

  • Access and review your personal data
  • Correct inaccurate or incomplete data
  • Withdraw consent for data usage
  • Request deletion of your personal data (subject to legal limitations)

To exercise your rights, please email us at support@kidstack.in

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If we learn that a child has provided us personal information without parental consent, we will delete such data immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be available on this page with the revised effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy or your personal information, please contact:

Kidstack
Email: support@kidstack.in
Phone: +919650088433